The Consumer Protection Commission has received a notice from the COMESA Competition Commission regarding the recall of 50ml single-use neutralizing shampoo found in the Dark and Lovely Moisture Plus Kit (Regular and Super) and Dark and Lovely Anti-Breakage Kit.
The recall is due to the presence of bacteria that may cause scalp infections, particularly in individuals with compromised immune systems, as reported by the National Consumer Commission (NCC) of South Africa.
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Book NowThe Commission advises all members of the public who possess the 50ml single-use neutralizing shampoo from Dark and Lovely Moisture Plus Kits (Regular and Super) and Dark and Lovely Anti-Breakage Kit to immediately cease use of the product and return it to the point of purchase for a full refund. The manufacturer, L’Oreal, has initiated the recall.
This recall is conducted in accordance with Section 15 (I) (e), read with subsection 2 (b) of the Consumer Protection Act, which mandates the Commission to “recall goods for repair, replacement or refund if they are unsafe” and to “implement a recall program on terms specified by the Commission.
“For further information or clarification on this matter, please contact Mr. G. Zhou, Compliance and Investigations Manager at the Consumer Protection Commission on +263 719 176 501, Mr. K. Mudereri, Research and Public Affairs Manager on +263 719 176 506, or Mr. J. Sibanda on +263 719 176 473.
